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Big Plans for a Community Staple

The Jackson Crossing Mall has been a staple of our community for decades. It’s where you may have bought your new shoes for the school year, your mom’s favorite Christmas gifts, or even made the quick Target run. There are huge developments coming and big dreams behind closed revolving doors.

Jane Flores, General Manager of the Jackson Crossing, oversees the three sections of the mall. The first of those sections is the Jackson Plaza, which includes the restaurants and shops along Boardman Road like Texas Roadhouse, Buffalo Wild Wings, and Best Buy. The next is the Jackson Crossing Mall, which of course has your Target, Kohl’s, and TJ Maxx. Then, finally, the third of the triad is Jackson West located along Wisner Street, which includes places like the Michael’s, Office Max, and Xfinity.

Jane is new to the Jackson Crossing as of this year and absolutely loves it. She is all about what the mall gives to visitors, not just to maintain what’s already there, but to attract, improve, and repair the mall Jackson has known and loved for years. After spending the last 20 years in San Antonio, she’s excited to implement what she’s learned in her previous position and bring some of that excitement to the Jackson Crossing. So far, in the short time that Jane has been at the Crossing, she has made a more family-friendly area over by Jackson Popcorn Depot, to suit visitors of all ages. She has also resurrected some horses that were found in storage and used back when the mall had a carousel back around the time it was built in 1960.

Beginning in July, the Crossing will have food trucks for employees of the mall and shoppers to enjoy, and that’s only the beginning of some of the exciting things coming to the mall. Though she can’t reveal everything that’s in store, she hopes to bring in massage chairs for shoppers to kick their feet up after a long afternoon of walking the mall. Subtle aesthetic changes are coming, but as always, the mall will revolve around the same thing: fun for the whole family. With the expansion of what the mall has to offer, Jane is looking to hire a part-time social media manager to really showcase what’s going on. This position will offer flexible hours and plenty of creative freedom.

The Crossing has experienced some sleepiness in recent years. That can be attributed to the fact that we’re all used to online shopping since the pandemic, or because you may think you already know what’s there. However, slowly but surely, Jane has noticed an increase in foot traffic in recent months. She shared that there’s even a group of seniors who walk the mall in the mornings together. The mall is a great place to explore and see what’s new. Next time you run in for an errand or to return some clothes, take the time to walk the mall. You may come across a jewelry repairer who can fix that broken chain that’s been in your drawer for months or an acupuncturist who can fix that back pain that doesn’t seem to be going away.

Those at the Crossing are excited to see entrepreneurs and local businesses expand into the mall. There are a few vacancies waiting to be filled by local businesses. Jackson Crossing is a great place for a local business to thrive. There isn’t anything Jane and her team wouldn’t love to see open in the mall. The sky is the limit! It’s time to re-acquaint yourself with what the Crossing is and can be.

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Though Jane has a lot of new and exciting ideas for the future of the Crossing, she hopes to bring back tradition at the same time. The Crossing was once known as a place to spend the day to hang out with friends, socialize, walk around, and even grab some food. Jane hopes to see the Crossing become that sort of destination again in the future. She said proudly “If they did it then, I can do it now.”

If your business is looking to open a brick-and-mortar, or you or someone you know may be interested in becoming Jackson Crossing’s Social Media Manager, contact Jane at Jane@ShopJacksonCrossing.com. to take the first step.